At Xmartia, we value your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, why we collect it, and the choices you have.
1. Information We Collect
We collect only the details we need to register you, run your classes and keep you safe:
- Name, age, date of birth, gender and photograph for your membership record.
- Contact details — phone number, WhatsApp number, email address and residential address.
- For students below 18, the name and contact details of a parent or legal guardian.
- Emergency contact details, and any medical conditions, injuries or allergies you disclose to us.
- Membership, batch, attendance, belt grading and tournament records.
- Messages you send us through the website contact form, WhatsApp, phone or social media.
2. How We Use Your Information
- To register you, assign you to a batch and maintain your training and grading history.
- To contact you about class schedules, batch changes, fee reminders, gradings, events and holidays.
- To respond to your enquiries and provide support.
- To act quickly and reach your family in case of an injury or medical emergency at the studio.
- To share offers, camps, seminars and studio announcements. You can opt out of promotional messages at any time.
3. Sharing of Information
- We do not sell, rent or trade your personal information to anyone.
- We do not share your details with third parties, except where required by law or by a competent authority.
- Limited details may be shared with martial arts federations, associations or event organisers when you register for a grading, tournament or certification — and only with your consent.
- In a medical emergency we may share relevant details with medical professionals and with your emergency contact.
4. Payments
- Payments are processed through secure, industry-standard channels.
- We do not store your card number, CVV, UPI PIN, net banking credentials or any other sensitive financial information.
- We retain only the payment reference, amount and date needed for our accounts and your receipts.
5. Photos and Videos
- We photograph and record classes, gradings, demonstrations and events, and may use this content on our website, social media pages and promotional material.
- For students below 18, this is done only with the consent of a parent or guardian, given at the time of registration.
- If you do not want your image or your child's image used, tell us in writing. We will exclude you from published media and remove existing images wherever reasonably possible.
6. Data Security
- Member records are kept in access-controlled systems and are available only to authorised studio staff.
- We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access.
- No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Children's Privacy
A large part of our student community is under 18. We collect a minor's information only through a parent or legal guardian, and only that parent or guardian may request access to, correction of, or deletion of that information.
8. Your Rights
- You may ask us for a copy of the personal information we hold about you.
- You may ask us to correct information that is inaccurate or out of date.
- You may ask us to delete your information, subject to any records we are required to retain by law.
- You may withdraw consent for promotional messages, or for the use of your photographs, at any time.
- To exercise any of these rights, contact us using the details at the end of this page.
9. Cookies and Website Data
Our website may use cookies and similar technologies to keep the site working correctly and to understand how visitors use it. You can disable cookies in your browser settings, though some parts of the site may not work as expected.
10. Changes to This Policy
We may update this policy from time to time. The revised version will be posted on this page with a new effective date, and your continued use of our services means you accept the updated policy.
By using our website and our services, you agree to the collection and use of your information in accordance with this Privacy Policy.
Questions About This Policy?
Get in touch with the studio administration and we will be happy to help.
CONTACT US