Refund & Hold Policy

Fees once paid are non-refundable under any circumstances.

• This includes admission fees, monthly and package fees, grading fees, uniform and gear charges, and event or tournament entry fees.
• No refund or pro-rata adjustment is made for classes missed due to travel, illness, work, exams or personal reasons.
• No refund is made where a membership is suspended or cancelled because of a breach of our Terms & Conditions or Membership Rules.

• If you are unable to use your package, you may request to hold or extend your membership instead of seeking a refund.
• You must inform the studio administration in advance, before your break period begins.
• Extensions are granted only for valid reasons — medical, travel or emergencies — and at the sole discretion of management.
• A hold covers a defined period agreed at the time of the request, and shifts your membership end date by that period.

Requests made after the membership period has already lapsed will not be considered.

Memberships are non-transferable and cannot be assigned or sold to another person. In exceptional cases, a transfer to an immediate family member may be permitted at the sole discretion of management.

If we cancel a class or batch and are unable to offer a suitable alternative timing or a replacement session, the affected sessions will be credited to your membership as an extension.

• Entry fees for gradings, tournaments, camps and seminars are non-refundable once registration closes, as they are paid on to organisers and federations.
• Uniforms, gloves, guards and other gear are non-returnable once used, for hygiene reasons. Manufacturing defects reported within 7 days will be replaced.

If an online payment fails but the amount is debited, or you are charged twice for the same fee, contact us with the transaction reference. Verified failed or duplicate payments are returned to the original payment method, usually within 7 to 10 working days.

Send all hold, extension and payment queries to the studio administration in writing — by email or WhatsApp — using the contact details at the end of this page. Include your name, batch, package and the reason for the request.